Frequently Asked

Everything you need to know.

Direct, no-fluff answers. Still curious? message us or call 0468 066 381.

Sydney collection — we send an Uber Black for free.

Flying in or staying in Sydney? On collection day we organise a complimentary Uber Black from your hotel / Airbnb / airport to our Lower North Shore HQ. Just send us the address the day before.

Buying & Deposit

Yes — within the first 7 days (cooling-off period) you get 100% of your deposit back, minus the 1.5% Stripe fee. Day 8 onward, before we source your vehicle: full refund minus a $200 admin fee. After vehicle sourced: deposit returned minus actual loss (typically 5–15%). Full schedule on our /refunds page.

Vehicles & Sourcing

Customisation & Build

Sydney HQ & Collection

Buyback & Resale

Warranties & Insurance

Still have questions?

Real human reply within 24 hours, often in 1-2 hours during business.

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